Account and Password 6

• I forgot my password, what can I do?
• How can I delete my account?
• Why do I have to confirm my e-mail address, when registering?
• I can't log in with my user data, what can I do?
• I can't reset my password, what can I do?

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Problems with the app 11

• The notifications don't work, what can I do?
• I can't use the app on two devices at the same time, what can I do?
• The BodyFast app doesn't work properly, what can I do?
• I can't insert my weight precisely, why is there no comma?
• The times shown in the app are incorrect, what can I do?

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Problems with the Coach 6

• My Coach subscription is not active after purchase, why?
• I'm dissatisfied with my Coach week, what can I do?
• The Coach suggests times during which I really cannot fast, what should I do?
• How can I reset the Coach?
• The Coach proposed a challenge I don't like, what can I do?

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Fasting Problems 5

• I didn't lose weight, although I followed all the instructions, why?
• How can I adjust my fasting plan to shift working?
• Help! I'm having an acute hunger attack, what can I do?
• I did not keep the fasting period, what now?
• I don't feel comfortable, should I take a break from fasting?

Problems with the Fasting Plan 4

• How can I move my fasting periods?
• The recommended plan is too hard / too easy, how can I change this?
• There is a gap at the beginning of my fasting week, what can I do?
• Can I finish a week early?

Payment Problems 1

• There is an error in the payment process, what can I do?

About your Subscription 4

• How can I cancel my Coach subscription or trial period?
• How can I claim a refund for my subscription and get my money back?
• Does my subscription renew automatically?
• I can’t access my Coach subscription / personal plan

Billing Questions 2

• How can I pay for my subscription?
• How can I change my payment method?

Subscribe to the Coach 2

• How much is the app?
• Is there the possibility to test the Coach?

How does BodyFast work? 4

• How does intermittent fasting with BodyFast work?
• What are the free features of BodyFast?
• What are the advantages of BodyFast?
• Who uses BodyFast?

General Questions about the App 3

• Can I use BodyFast on multiple devices or change the device?
• What are the technical requirements for using BodyFast?
• How can I change the language in the app?

Information about Intermittent Fasting 9

• What is intermittent fasting?
• What are the advantages compared to classic diets?
• Is Intermittent Fasting scientifically proven?
• How fast do I lose weight?
• What does "16-8" and "5-2" mean?

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Eating and Drinking while Fasting 7

• May I chew chewing gum during fasting periods?
• What am I allowed to eat?
• Do I have to follow specific nutrition plans while doing Intermittent Fasting?
• Am I really allowed to eat chocolate and sweets?
• What can I drink?

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Intermittent Fasting and Health 6

• Is BodyFast suitable for me?
• What is the positive impact of Intermittent Fasting on my eating habits?
• Does Intermittent Fasting trigger hunger-attacks?
• Is Intermittent Fasting healthy?
• Does Intermittent Fasting involve any side-effects?

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Fasting with the Coach 5

• Why is the BodyFast Coach more effective than 16-8 or 5:2?
• How does the BodyFast Coach work?
• What is a Joker day?
• Can I create my own plans?
• What are standard plans?

Weekly Challenges 3

• What are weekly challenges?
• Do I have to complete all weekly challenges?
• What should I do if a challenge does not fit my current situation?

Communication 2

• How can I share my progress with others?
• How can I subscribe to the newsletter?

Contacting Customer Support 1

• How can I get in touch with the customer support?