Account and Password : Support

Account and Password

I forgot my password, what can I do?

If you have forgotten you password you can request a new one in the app directly. + Tap in the app on "Login", the button on the right in the ...

How can I delete my account?

If you want to delete your account and your data associated to it, you can easily do this in the app. To do so, proceed as follows: + Click on the &...

Why do I have to confirm my e-mail address, when registering?

The German Data Protection Act obliges us to request a confirmation of our users' e-mail addresses. By clicking on the verification link you give us the ...

I can't log in with my user data, what can I do?

You have received the error message that your e-mail address and / or your password is wrong? In this case, please check if your e-mail address and passwor...

I can't reset my password, what can I do?

This problem can have different causes. 1. Please check if you entered your e-mail address correctly in order to prevent spelling mistakes. Also, make sure...

How can I change from an anonymous or Facebook-based BodyFast-account to an e-mail-based one?

If you registered via Facebook, you will have to log out of the BodyFast app and then create a new account. By doing so, your data and progress recorded ...