Troubleshooting with the app, data and passwords

Account and Password 6

• I forgot my password, what can I do?
• How can I delete my account?
• Why do I have to confirm my e-mail address, when registering?
• I can't log in with my user data, what can I do?
• I can't reset my password, what can I do?
• How can I change from an anonymous or Facebook-based BodyFast-account to an e-mail-based one?

Problems with the app 11

• The notifications don't work, what can I do?
• I can't use the app on two devices at the same time, what can I do?
• The BodyFast app doesn't work properly, what can I do?
• I can't insert my weight precisely, why is there no comma?
• The times shown in the app are incorrect, what can I do?
• How can I delete certain weight or week entries?
• How can I download the app?
• How can I update the BodyFast app?
• How do I log out of the BodyFast app?
• How can I subscribe to the Coach?
• How can I change my personal data?

Problems with the Coach 6

• My Coach subscription is not active after purchase, why?
• I'm dissatisfied with my Coach week, what can I do?
• The Coach suggests times during which I really cannot fast, what should I do?
• How can I reset the Coach?
• The Coach proposed a challenge I don't like, what can I do?
• Can I also choose standard plans as a Coach user?

Fasting Problems 5

• I didn't lose weight, although I followed all the instructions, why?
• How can I adjust my fasting plan to shift working?
• Help! I'm having an acute hunger attack, what can I do?
• I did not keep the fasting period, what now?
• I don't feel comfortable, should I take a break from fasting?

Problems with the Fasting Plan 4

• How can I move my fasting periods?
• The recommended plan is too hard / too easy, how can I change this?
• There is a gap at the beginning of my fasting week, what can I do?
• Can I finish a week early?

Payment Problems 1

• There is an error in the payment process, what can I do?