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Troubleshooting with the app, data and passwords
Problems with the Coach
My Coach subscription is not active after purchase, why?
To activate the coach, you must either abort your current fasting week or wait until it is over. Then go to the plan overview and click on "Start coach...
I'm dissatisfied with my Coach week, what can I do?
Based on your goals and your progress, the BodyFast Coach calculates an ideal fasting schedule and suggests suitable weekly challenges. However, si...
The Coach suggests times during which I really cannot fast, what should I do?
Your grandma comes over with a cake or your team goes out for dinner - and the Coach suggests fasting? In the app you can change your plan. But please always...
How can I reset the Coach?
Here's how you can reset the Coach or delete previous weeks: + You can restart your Coach from week 1 by going to the settings ("Me" tab)...
The Coach proposed a challenge I don't like, what can I do?
You don't like the challenge the Coach suggested to you? No problem! You have the opportunity to exchange or repeat challenges that you liked very mu...
Can I also choose standard plans as a Coach user?
If you prefer a standard plan instead of a variable, individually calculated Coach week, you can of course choose one of them. + Instead of starting a Coa...