Troubleshooting

Problems with the App

• How do I log out of the BodyFast app?
• How do I update the BodyFast app?
• My water intake tracking isn’t working. What can I do?
• The BodyFast app keeps crashing. What can I do?
• Why isn't BodyFast syncing on my second device?
• Notifications aren't working. What can I do?

Account and Password

• How do I update my personal information?
• Can I change my email address?
• Where can I see which email address or method I used to register?
• How can I delete my account?
• I forgot my password. What should I do?

Login Problems

• The password cannot be reset. What should I do?
• I can't log. What could be the reason?
• I bought BodyFast on the website but can't log in. What should I do?
• How do I switch from an anonymous account to an email account?