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I can't log. What could be the reason?

Updated

If you receive an error message saying that your email address and/or password is incorrect, the issue is usually related to your login details.

đŸ‘€ Check your login information

  • Make sure you entered your email address and password correctly.
  • Typos or accidental spaces are very common.
  • Ensure you’re using the same email address you registered with.

🔐 Reset your password

If you’re still unable to log in, you can request a new password:

  1. Open the BodyFast app.
  2. Tap Login on the start screen.
  3. Select Forgot password.
  4. Enter your email address.
  5. Follow the instructions in the password reset email.

If the problem persists, please contact our Customer Support for assistance.