Normally, you can use BodyFast on multiple devices simultaneously. If your progress or Coach subscription is missing on one of them, please follow these steps:
1. The "Same Account" Check
Your data is linked to a specific login. Ensure you are using the exact same email address or social login on both devices.
Important for iOS: You must also be logged into the same iCloud account on both devices for the subscription to sync correctly.
If needed, log out on the device with the wrong account and tap “I already have an account” on the start screen to log in with the correct email.
Learn how to log out of BodyFast.
2. Force a Synchronisation
- Log out of the app on both devices.
- Restart both devices.
- Log back in on both.
This usually triggers a fresh sync from our servers.
3. Subscription Issues
If your Coach subscription is only active on one device, make sure you are using the same App Store or Google Play account on both devices.
Verify that all personal data in the Me tab → gear icon → Personal Data is filled in correctly.
Still having trouble? If your data remains out of sync, please contact our support team.