Troubleshooting with the app, data and passwords

Problems with the Fasting Plan

• My fasting plan has a gap at the beginning of the week, what can I do?
• The preset plan is too difficult / too easy for me, how can I change that?
• Can I finish a week early?
• How can I adjust my fasting plan?

Fasting Problems

• I didn’t make it through the fasting period, what now?
• I feel uncomfortable while fasting, should I take a break?
• How can I deal with hunger?
• Haven’t lost weight even though you’ve followed the fasting plans exactly?
• How can I combine shift work and intermittent fasting?

Payment Problems

• The payment process was canceled, what can I do?

Problems with the Coach

• How can I reset the Coach to Week 1?
• Can I choose standard plans as a Coach user?
• The Coach suggested a challenge that I don't like, what should I do?
• I'm unhappy with the Coach week – what now?
• The Coach is not active after subscribing – why?
• The Coach suggests fasting times that don't suit me – what should I do?

Problems with the app

• How do I log out of the BodyFast app?
• How can I change my personal information?
• How can I subscribe to a Coach subscription?
• How can I update the BodyFast app?
• How do I download the app?
• How can I delete specific weight or week entries?

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Account and Password

• The password cannot be reset – what now?
• I created a BodyFast account anonymously or via Facebook – how can I switch to an email-based account?
• How can I delete my account?
• I can't log in with my user data – what could be the reason?
• Why do I need to confirm my email address during registration?
• I forgot my password – what now?