Subscription and Payment

Complete Subscription

• Can I try the Coach before subscribing?
• How much does the app cost?

Payment Information

• How can I pay for my subscription?
• How can I change my payment method?
• Which currency will I be charged in?
• Does my subscription renew automatically?
• Where can I check my renewal date and price?

Questions About Current Subscriptions

• How can I access my web subscription?
• How can I cancel my Coach subscription or trial period?
• Why can’t I see the “Manage subscription” option in the app?
• How can I claim a refund for my subscription and get my money back?
• Why did the price change on renewal?
• Can I switch my Coach subscription between Android and iOS?

Payment Problems

• My payment was cancelled. What can I do?
• I paid but can’t access my Coach subscription / personal plan
• Why doesn't my account show my subscription?
• Why was I charged twice?