If your BodyFast account does not show your recent payment or subscription, it usually means that you are not logged into the account linked to your purchase. Your Coach subscription is always tied to the email address used during checkout, either via the app store or the BodyFast website.
How to fix it:
- Log out of the current account: Go to “Me” tab → gear icon → scroll down → Log out.
- Log back in with the email you used for the purchase via “I already have an account.”
- If you still can’t access your subscription, contact our support team.
💡 Tip: Include a screenshot of your latest payment receipt and the email used for the purchase. This helps us verify your subscription faster.